Navigating the Digital Era: AI's Influence on Educational Quality Management
DOI:
https://doi.org/10.34125/jerit.v2i1.18Keywords:
Artificial Intelligence, Quality Management, Management FunctionAbstract
Artificial Intelligence (AI) has a major impact on the world of education, both positively and negatively. Positively, AI can increase the efficiency and personalization of learning. This technology enables adaptive learning systems that adjust materials and learning speeds according to student needs. Teachers are also helped by the existence of automatic evaluation systems, analysis of student learning data, and virtual assistants to answer student questions in real-time. In addition, AI can expand access to education through intelligent and interactive online platforms, reaching even remote areas. However, there are also challenges and negative impacts. Reliance on technology can reduce social interaction and the role of teachers as primary educators. Not all students or schools have access to adequate devices and internet connections, which can widen the educational gap. On the ethical side, AI raises concerns about data privacy and the potential for algorithmic bias in assessments or recommendations. This study explores the impact of Artificial Intelligence (AI) on education quality management. It highlights the challenges faced by traditional systems in a rapidly digitizing world and explores key AI technologies such as data analytics, personalized learning platforms, and administrative efficiency tools. The paper also discusses how AI can enhance existing quality management frameworks by encouraging continuous improvement models and promoting stakeholder engagement. It critically examines ethical considerations of AI integration, acknowledging potential bias and privacy concerns. It also discusses barriers to implementation such as resource constraints and resistance to change. It proposes recommendations for future policy development and responsible implementation of AI, including establishing guidelines for the ethical use of AI, prioritizing data privacy, and fostering a culture of continuous learning and adaptation. It emphasizes the need for a proactive approach to integrating AI into educational quality management.
Downloads
References
Ahmad, K., Iqbal, W., El-Hassan, A., Qadir, J., Benhaddou, D., Ayyash, M., & Al-Fuqaha, A. (2023). Data-driven artificial intelligence in education: A comprehensive review. IEEE Transactions on Learning Technologies.
Alam, A. (2023). Harnessing the Power of AI to Create Intelligent Tutoring Systems for Enhanced Classroom Experience and Improved Learning Outcomes. In Intelligent Communication Technologies and Virtual Mobile Networks (pp. 571–591). Singapore: Springer Nature Singapore.
Alwaan, A. Z., & T, N. A. (2024). Dakwah Strategy in The Modern Era. INJIES: Journal of Islamic Education Studies, 1(1), 28–34. Retrieved from https://injies.unimika.ac.id/index.php/injies/article/view/4
Aziz, M., ‘Arif, M., Alwi, M. F., & Nugraha, M. N. (2024). Improving The Quality of Education Through Optimizing the Educational Administration System at The An-Nur Islamic Education Foundation. INJIES: Journal of Islamic Education Studies, 1(1), 5–15. Retrieved from https://injies.unimika.ac.id/index.php/injies/article/view/2
Abiyusuf, I., Hafizi, M., Pakhrurrozi, P., Saputra, W., & Hermanto, E. (2024). Critical Analysis of The Rejection of Richard Bell’s Thoughts on The Translation of The Qur’an in The Context of Orientalism. INJIES: Journal of Islamic Education Studies, 1(2), 48–60. https://doi.org/10.34125/injies.v1i2.6
Amir, A., Afnita, A., Zuve, F. O., & Erlianti, G. (2024). Education and Application of Digital Media in Creation and Documentation Artery Based Service Letter. JERIT: Journal of Educational Research and Innovation Technology, 1(1), 36–42. Retrieved from https://jerit.unimika.ac.id/index.php/jerit/article/view/5
Anwar, C., Septiani, D., & Riva’i, F. A. (2024). Implementation Of Curriculum Management Of Tahfidz Al-Qur’an at Al-Qur’an Islamiyah Bandung Elementary School. INJIES: Journal of Islamic Education Studies, 1(2), 91–96. https://doi.org/10.34125/injies.v1i2.11
Amrulloh, N. M. A. G. (2024). Educator Recruitment Management in Improving Student Quality at Dwiwarna Parung High School. JERIT: Journal of Educational Research and Innovation Technology, 1(2), 80–90. https://doi.org/10.34125/jerit.v1i2.9
Adeoye, M. A., & Otemuyiwa, B. I. (2024). Navigating the Future: Strategies of EdTech Companies in Driving Educational Transformation. JERIT: Journal of Educational Research and Innovation Technology, 1(1), 43–50. Retrieved from https://jerit.unimika.ac.id/index.php/jerit/article/view/10
Baroud, N., Alouzi, K., Elfzzani, Z., Ayad, N., & Albshkar, H. (2024). Educators’ Perspectives on Using (AI) As A Content Creation Tool in Libyan Higher Education: A Case Study of The University of Zawia. JERIT: Journal of Educational Research and Innovation Technology, 1(2), 61–70. https://doi.org/10.34125/jerit.v1i2.12
Burns, M. (2023). Barriers and supports for technology integration: Views from teachers. UNESCO Global Monitoring Report. https://unesd oc. Unesco. org/ark:/48223/pf000, 3860, 70.
Chapman, D. W., & Lindner, S. (2016). Degrees of integrity: the threat of corruption in higher education. Studies in higher education, 41(2), 247–268.
Chen, L., Chen, P., & Lin, Z. (2020). Artificial intelligence in education: A review. Ieee Access, 8, 75264-75278.
Chiu, T. K., Meng, H., Chai, C. S., King, I., Wong, S., & Yam, Y. (2021). Creation and evaluation of a pretertiary artificial intelligence (AI) curriculum. IEEE Transactions on Education, 65(1), 30-39.
Dalcher, D. (2003). Beyond normal failures: dynamic management of software projects. Technology Analysis & Strategic Management, 15(4), 421–439.
Duan, Y., Edwards, J. S., & Dwivedi, Y. K. (2019). Artificial intelligence for decision making in the era of Big Data–evolution, challenges and research agenda. International journal of information management, 48, 63–71.
Dutta, S., Ranjan, S., Mishra, S., Sharma, V., Hewage, P., & Iwendi, C. (2024, February). Enhancing Educational Adaptability: A Review and Analysis of AI-Driven Adaptive Learning Platforms. In 2024 4th International Conference on Innovative Practices in Technology and Management (ICIPTM) (pp. 1–5). IEEE.
Farooqi, M. T. K., Amanat, I., & Awan, S. M. (2024). Ethical Considerations and Challenges in the Integration of Artificial Intelligence in Education: A Systematic Review. Journal of Excellence in Management Sciences, 3(4), 35-50.
Hidayatullah, R. R., Kamali, M. F., & T, . N. A. (2024). Innovative Dakwah Strategies Through Social Media: Case Study of Islamic Communication Approaches in Indonesia. INJIES: Journal of Islamic Education Studies, 1(1), 16–27. Retrieved from https://injies.unimika.ac.id/index.php/injies/article/view/3
Islam, I., & Ishaq, M. (2024). Development of Journalism Development Strategies in The Digital Era at Darul Mukhlasin High School. JERIT: Journal of Educational Research and Innovation Technology, 1(2), 71–79. https://doi.org/10.34125/jerit.v1i2.11
Iskandar, M. Y., Nugraha, R. A., Halimahturrafiah, N., Amarullah, T. A. H., & Putra, D. A. (2024). Development of Android-Based Digital Pocketbook Learning Media in Pancasila and Citizenship Education Subjects For Class VIII SMP . JERIT: Journal of Educational Research and Innovation Technology, 1(2), 51–60. https://doi.org/10.34125/jerit.v1i2.13
Iswandi, I., Syarnubi, S., Rahmawati, U., Lutfiyani, L., & Hamrah, D. (2024). The Role of Professional Ethics Courses in Producing Prospective Islamic Religious Education Teachers with Character. INJIES: Journal of Islamic Education Studies, 1(2), 71–82. https://doi.org/10.34125/injies.v1i2.9
Javed, Y., & Alenezi, M. (2023). A case study on sustainable quality assurance in higher education. Sustainability, 15(10), 8136.
Kuleto, V., Ilić, M., Dumangiu, M., Ranković, M., Martins, O. M., Păun, D., & Mihoreanu, L. (2021). Exploring opportunities and challenges of artificial intelligence and machine learning in higher education institutions. Sustainability, 13(18), 10424.
Lu, J. (2020). Data analytics research-informed teaching in a digital technologies curriculum. INFORMS Transactions on Education, 20(2), 57–72.
Naseer, F., Khalid, M. U., Ayub, N., Rasool, A., Abbas, T., & Afzal, M. W. (2024). Automated Assessment and Feedback in Higher Education Using Generative AI. In Transforming Education With Generative AI: Prompt Engineering and Synthetic Content Creation (pp. 433-461). IGI Global.
Nortvig, A. M., Petersen, A. K., & Balle, S. H. (2018). A literature review of the factors influencing e-learning and blended learning in relation to learning outcome, student satisfaction and engagement. Electronic Journal of E-learning, 16(1), 46-55.
Papadopoulos, D., & Hossain, M. M. (2023). Education in the age of analytics: maximizing student success through big data-driven personalised learning. Emerging Trends in Machine Intelligence and Big Data, 15(9), 20–36.
Saaida, M. B. (2023). AI-Driven transformations in higher education: Opportunities and challenges. International Journal of Educational Research and Studies, 5(1), 29–36.
Sarrico, C. S. (2020). Performance and quality management in higher education. In The International Encyclopedia of Higher Education Systems and Institutions (pp. 2213-2219). Dordrecht: Springer Netherlands.
Singh, R. J. (2023). Transforming higher education: The power of artificial intelligence. International Journal of Multidisciplinary Research in Arts, Science and Technology, 1(3), 13–18.
Tai, J. H. M., Bellingham, R., Lang, J., & Dawson, P. (2019). Student perspectives of engagement in learning in contemporary and digital contexts. Higher Education Research & Development, 38(5), 1075–1089.
Saputra, W., Akbar, A., & Burhanuddin, B. (2024). Modernization of Da’wah Methods in Fostering Interest Among Young Generation (Case Study QS. Al-Ahzab Verse 46). INJIES: Journal of Islamic Education Studies, 1(2), 61–70. https://doi.org/10.34125/injies.v1i2.7
Septiani, D., Nugraha, M. S., Efendi, E., & Ramadhani, R. (2024). Strengthening Tuition Governance Towards Transparency and Accountability at Ummul Quro Al-Islami Modern Boarding School Bogor. INJIES: Journal of Islamic Education Studies, 1(2), 83–90. https://doi.org/10.34125/injies.v1i2.10
Wiwita, R., Handayani, R., Efendi, E., Vratiwi, S., & Efrianto, E. (2022). Penerapan Modul Pembelajaran Visual Basic Berbasis Model Problem Based Learning. Jurnal Kepemimpinan dan Pengurusan Sekolah, 7(1), 51-59.
Yolanda, N. S., & Laia, N. (2024). Practicality of Mathematics Learning Media Using Applications PowToon. JERIT: Journal of Educational Research and Innovation Technology, 1(1), 27–35. Retrieved from https://jerit.unimika.ac.id/index.php/jerit/article/view/4
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 JERIT: Journal of Educational Research and Innovation Technology
This work is licensed under a Creative Commons Attribution 4.0 International License.
